Your user name will be the email you selected when registering for the ICIS Dashboard.
Please navigate to the log in page www.icis.com/login you can reset your password by clicking on the Reset Password link.
You’ll be prompted with a new window.
Fill in your email address and you’ll receive a notification via your email where you can reset your account with a new password.
Once you are logged into your ICIS Dashboard , you can change your password by clicking on the icon and choosing the Change Password link in the drop down menu.
You’ll be prompted with the window below where you can add the details to reset your password.
Please contact your account manager if you wish to add an additional user to your ICIS Dashboard subscription. You can find a list of contacts here.
Please refer to your original welcome email from ICIS, which contains the licence key and instructions to register. Alternatively please contact the customer support team
All products in your subscription should appear under the quotations preferences window. If you cannot find a product you have subscribed to please contact customer support.
Select the commodity in the Quotations window and look for on your Market Updates window.
You can create 15 workspaces in addition to the home tab.
Yes, you can move tabs by dragging and dropping them. Please note that the home tab is fixed and nothing can move to the left of it.
You can add up to 11 windows.
Yes, you can move the windows by dragging and dropping. If you add a Quotations window to a workspace, this window will be fixed and appear at the top of the workspace, however.
You can select up to 100 quotes from your Quotation Preferences window which will be transferred to your main Quotations window. From there you can then select up to 10 quotes at one time. To download up to 250 quotes in one go, you will need an Excel Plug-In subscription. Ask your account manager or contact firstname.lastname@example.org for a subscription.
To retrieve and plot historical data you must first pick your range, units, currency and frequency as needed from the Price History window using the icon.
Once you've chosen the data you need to click Update.
Make sure that the data is linked between the windows. A chain link icon appears on the top right hand side of the Price History window
If the data is linked, the chain link will appear closed
If the data is not linked the chain will appear broken
These numbers are deltas. The number on the right is the difference to the high price from the last assessment. The number on the left is the delta to the low price from the last assessment.
There is a link to the exchange rates in the dropdown menu of the icon, on the right hand side of the screen.
Any report correction notification will be displayed in the Messages from ICIS tab.
There is a link located at the bottom of the screen, under your opened windows. Alternatively please access this link http://www.icis.com/about/publishing-schedule/
Please check the publishing schedule to find out when a report will be available.
You can access previously published reports via the Reports channel. Access the Reports tab via the navigation bar on the top left. Choose the report that you want to view, click on the dropdown menu and choose the date required. Click View to access the report on the Dashboard or Select if you want to Download the report.
You can view up to four weeks of data and download reports as pdfs.
Please navigate to the Report screen by clicking on the Report tab in the top navigation bar. You can select individual reports from the list or choose to download all reports by clicking on the Download all button on the left column
Navigate to http://www.icis.com/StaticPages/Glossary.htm
You may not be subscribed to the specific product
Yes, you will be able to read all news if you have a subscription to ICIS news through the Market Updates window. Just select All news from the drop-down menu.