I ♥ LHR T5

Heathrow Terminal 5 is superb. "A shopping centre with a few planes parked outside," my taxi driver called it, but this is to do it an injustice.
 
Spacious and airy - everywhere you look there are expectant little British Airways faces looking up to help you. I was whisked through security so quickly that I didn't have time to get my shoes off.
 
And the BA lounge is exceptional. Again acres (hectares) of space, a bookcase full of fresh newspapers, a luxurious darkened cinema area, and good coffee. This is travel that's worth dressing up for.
 
Oh BA where is your random survey form when I have something good to say about you? It's true that after bad customer service we tell everyone we can, but good customer service we forget instantly.
 
And what could be nicer - sitting with my coffee and newspaper, there is the unexpected pleasure of an email from my dear friend James M to say that he is aghast to hear that the Balmoral in Monte Carlo has closed, can it be true? And that he has a shock invitation to a friend's religious ordination. That's not something that happens to many of us.

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