Training FAQs

How much are the course fees?
Please see here for a full list of the current course fees.
Where are the courses held?
We offer our training courses in locations worldwide. New course locations are added regularly. Please see a full list of course locations here. We can also provide bespoke in-house training courses at your company. For more details on in-house training, please contact:
Courses can be booked online. When choosing payment options, you may request an invoice to be issued to your company or choose to pay online using credit card details.
How do I find out who will be teaching my course?
Our training courses are delivered by a team of industry experts with experience of 15 years on average. Please see here for their biographies.
What is the process once I have booked onto my chosen course?
Once booking is confirmed and payment is made, you can await for the joining instructions which will be sent to your email a week before the date of the event.
Can I transfer my course to another date, or transfer from once course to another?
You can transfer from one course to another or send a substitute (for example, your colleague or friend) if you inform us in accordance to our Terms & Conditions.
What are the timings of my course?
Courses usually start between 8:00AM to 9:00AM with registration and refreshment, followed by a 15-minute welcome and introduction. Lunch breaks start at around 12:00PM which usually last an hour . The day finishes at 16:45. There are refreshment breaks scheduled in both the morning and the afternoon.
Will lunch be provided?
Yes, lunch will be provided. There will also be morning & afternoon snacks provided during the training events.
What is the dress code?
Dress code is business casual.
Is there internet access at the venue?
Unfortunately no. Internet access is payable and only available upon request to the hotel staff in-charge.
Will I be provided with any course materials before or during the course?
Yes, you will receive a training book and a CD-Rom during the actual day of the course.
Will I get a certificate for attending?
Yes, there will be a Certificate issued to you after you have completed the course successfully.
If for some reason I cannot attend my course, can I or my company claim a refund of the course fee?
If you cannot attend a course, you can always choose to send a replacement to attend.  If you wish to cancel the booking, you can get a full refund of the course fees, provided ICIS training is formally notified of your wish to cancel at least one month prior to the start date of the course.
What if I have no background in chemistry, can I still join your courses?
Yes, you can still sign up. New entrants to the industry are welcome. ICIS training will equip you with the essential understanding to increase your technical knowledge in the simplest form and we will also give you an insight of chemical markets to help you gain the expertise needed to operate effectively in this complex market.
Have you got questions that are not covered in the above list?



What customers say about ICIS training

"My company has been purchasing ICIS pricing information for a long time. I have found ICIS to be one of the most important and reliable third parties for us to verify information from our sellers. I have personally attended several courses by ICIS, and I am convinced that this training will be very helpful for my work."

Buying manager Paints, coatings and specialty chemicals company