For further information on our products and services please contact us via the appropriate means.
The ICIS Customer Support Centre is our helpdesk and first point of call for any general enquiry, or for issues relating to website access.
Monday to Friday: 24 hours
Sunday: 9:00 am – 2:00 pm GST
By phone, live chat and email
Tel : +1 713 525 2613
Tel: + 1 888 525 3255 (toll free)
Email: clientsuccess@icis.com
Tel: +65 6588 3955
Email: clientsuccess@icis.com
Tel: +44 20 4652 3335
Email: clientsuccess@icis.com
Monday to Friday: 9:00am – 5:30pm
Tel: +86 400 7200 222 (toll free)
Email: cc-support@icis.com
Quadrant House, The Quadrant, Sutton, Surrey, SM2 5AS
or
99 Bishopsgate, London, EC2M 3AL
Tel: +44 20 8652 3335
Email: clientsuccess@icis.com
Reed Business Information, Via Sempione 1, Via Marsala 21013 Gallarate – VA – Italy
B-1305, 13/F Tower B, Center Plaza 161# Linhexi Road, Tianhe District, Guangzhou, China
Tel: +86 (0)20 3762 0200
Fax: +86 (0)20 3762 0166
1 Changi Business Park Crescent #06-01 Plaza 8 @ CBP, Tower A Singapore 486025
Tel: +65 6789 8828
Email: clientsuccess@icis.com
Stephanienstr.86, 76133 Karlsruhe, Germany
Tel: +49 721 20596290
Room 701, Building W1, Oriental Plaza, No.1 East Changan Street, Dongcheng District, Beijing, China, 100006
Tel: +86 (0)10 5293 7950
Fax: +86 (0)10 5293 7959
4th floor, Tower C, 999 Jin Zhong Road, Shanghai
Tel: +86 (0)21 5155 0666
3355 West Alabama, Suite 700, Houston, TX 77098
Tel: +1 713 525 2613
or toll free +1 (888) 525-3255 (US and Canada only)
Email: clientsuccess@icis.com
Elsevier Tokyo KK, 7th Floor
1-9-15 Higashi-Azabu,
Minato-Ku Tokyo 106-0044
Desk Tel: +81-5561-5627
Email: clientsuccess@icis.com
230 Park Avenue, 7th floor, New York, NY 10169, USA
Tel: + 1 (212) 309-8100
Email: clientsuccess@icis.com
RELX Middle East FZ LLC
Arjaan Office Tower
Office 304
PO Box 503246
Dubai, UAE
Mob: +971 58 835 9490
Marwan Elagrab, Business Development Manager, Middle East
Email: marwan.elagrab@icis.com
Rua Bela Cintra, 1.200 – 8° andar
São Paulo – SP
CEP 01415-002 Brazil
Tel: +55 11 3206-1081 or Tel: +55 11 3206-1082
Email: sales.latam@icis.com
13/14, 3rd Floor, Phoenix Paragon Plaza, Kurla West, Mumbai, Maharashtra, India 400070
Tel: +91 22 6229 2828
Email: emma.chen@icis.com
ICIS, Elsevier 4F, Chunwoo Bldg, 206, Noksapyeong-dearo Yongsan-gu, Seoul, South Korea 04345
Tel: +82 2 6714 3119
Tel: +44 20 8652 3335
Email: sales.uk@icis.com
Tel: +65 6789 8828
Email: sales.ap@icis.com
Tel: +1 713 525 2600
Email: sales.us@icis.com
Tel: +44 20 7911 1919
Email: energysales@icis.com
Tel: +44 20 7911 1919
Email: sales.ap@icis.com
Tel: +1 713 525 2647
Email: energysales@icis.com
Tel: +44 20 8652 3335
Email: sales.uk@icis.com
Tel: +65 6789 8828
Email: sales.ap@icis.com
Tel: +1 713 525 2600
Email: sales.us@icis.com
If you are interested in finding out more or subscribing to an ICIS product, please contact us.
Tel: +44 20 7911 3126
Email: anie.begum@icis.com
Email: dean.curtis@icis.com
LinkedIn: Dean Curtis
Tel: +1 713 525 2611
Email: Stephen.Burns@icis.com
LinkedIn: Stephen Burns
Tel: +44 20 8652 8358
Email: Bridget.Kendrick@rbi.co.uk
LinkedIn: Bridget Kendrick
Email: dan.barnard@icis.com
LinkedIn: Dan Barnard
Email: Ashley.Byford-Bates@icis.com
LinkedIn: Ashley Byford-Bates
Tel: +65 6780 4344
Email: caroline.davis@icis.com
LinkedIn: Caroline Davis
Tel: +44 20 8652 3692
Email: dorota.tsatsaris@icis.com
Tel: +44 20 7911 1427
Email: Richard.Street@icis.com
Tel: +44 (0)20 8652 4250
Email: Michael.Roger@icis.com
Tel: +44 2086524754
Email: leonie.thornton@reedbusiness.com
LinkedIn: Leonie Thornton