Contact Us
For further information on our products and services please contact us via the appropriate means.
ICIS client support
The Client Support team is the first point of call for a general enquiry or for guidance and support on the platform.
Monday to Friday: 24 hours
Sunday: 9:00 am – 2:00 pm GST
By phone, live chat and email
Client Support Contact
Americas
Tel: + 1 888 525 3255 (toll free)
Fax: +1 713 525 2613
Email: support@icis.com
Asia & Oceania (except China)
Tel: +65 6588 3955
Email: support@icis.com
Europe, Middle East & Africa
Tel: +44 20 4652 3335
Email: support@icis.com
China
Monday to Friday: 9:00am – 5:30pm
Tel: +86 400 7200 222 (toll free)
Email: cc-support@icis.com
ICIS Offices Worldwide
London
Quadrant House, The Quadrant, Sutton, Surrey, SM2 5AS
or
99 Bishopsgate, London, EC2M 3AL
Tel: +44 20 8652 3335
Email: support@icis.com
Milan
Reed Business Information,
Via Sempione 1, Via Marsala 21013 Gallarate – VA – Italy
Guangzhou
B-1305, 13/F Tower B, Center Plaza 161# Linhexi Road, Tianhe District, Guangzhou, China
Tel: +86 (0)20 3762 0200
Fax: +86 (0)20 3762 0166
Singapore
1 Changi Business Park Crescent #06-01 Plaza 8 @ CBP, Tower A Singapore 486025
Tel: +65 6789 8828
Email: support@icis.com
Karlsruhe – Germany
Stephanienstr.86, 76133 Karlsruhe, Germany
Tel: +49 721 20596290
Frankfurt – Germany (DACH – Germany/Austria/Switzerland)
Eschersheimer Landstraße 14 60322 Frankfurt am Main
Tel: +49 69 509 54 0180
Email: kontakt@icis.com
Shanghai
4th floor, Tower C, 999 Jin Zhong Road, Shanghai
Tel: +86 (0)400 7200 222
Houston
3355 West Alabama, Suite 700, Houston, TX 77098
Tel: +1 713 525 2613
Tel-toll free: +1 (888) 525-3255 (US and Canada only)
Email: support@icis.com
Tokyo
Elsevier Tokyo KK, 7th Floor 1-9-15 Higashi-Azabu, Minato-Ku Tokyo 106-0044
Desk Tel: +81-5561-5627
Email: support@icis.com
New York
230 Park Avenue, 7th floor, New York, NY 10169, USA
Tel: + 1 (212) 309-8100
Email: support@icis.com
Dubai
RELX Middle East FZ LLC Arjaan Office Tower Office 304 PO Box 503246 Dubai, UAE
Moob: +971 58 835 9490
Marwan Elagrab, Business Development Manager, Middle East
Email: marwan.elagrab@icis.com
Brazil
Rua Bela Cintra, 1.200 – 8° andar São Paulo – SP CEP 01415-002 Brazil
Tel: +55 11 3206-1081
or
Tel:+55 11 3206-1082
Email: sales.latam@icis.com
India
13/14, 3rd Floor, Phoenix Paragon Plaza, Kurla West, Mumbai, Maharashtra, India 400070
Tel: +91 8080274490
Email: ravi.rathor@icis.com
Korea
ICIS, Elsevier 4F, Chunwoo Bldg, 206, Noksapyeong-dearo Yongsan-gu, Seoul, South Korea 04345
Tel: +82-10-3889-4878
Email: scott.heo@icis.com
Netherlands
Radarweg 29 1043 NX Amsterdam
Tel: +31 (0)20 515 9222
Subscriptions and services
READ MORE
Chemicals
Europe, Middle East, Africa
Tel: +44 20 8652 3335
Email: sales.uk@icis.com
Asia-Pacific, Oceania
Tel: +65 6789 8828
Email: sales.ap@icis.com
The Americas
Tel: +1 713 525 2600
Email: sales.us@icis.com
Energy
Europe, Middle East, Africa
Tel: +44 20 7911 1919
Email: energysales@icis.com
Asia, Australia
Tel: +44 20 7911 1919
Email: sales.ap@icis.com
The Americas
Tel: +1 713 525 2647
Email: energysales@icis.com
Fertilizers
Europe, Africa, Middle East
Tel: +44 20 8652 3335
Email: sales.uk@icis.com
Asia-Pacific, Oceania
Tel: +65 6789 8828
Email: sales.ap@icis.com
The Americas
Tel: +1 713 525 2600
Email: sales.us@icis.com
Get in touch
CONSULTING
Mike Perkins – Europe, Middle East and Africa
Tel: +44 20 8652 8125
Email: Mike.Perkins@icis.com
PRESS ENQUIRIES
Sadia Begum – Brand & Communications Manager
Tel: +44 7800 915 866
Email: sadia.begum@icis.com
SALES REPRESENTATIVE
If you are interested in finding out more or subscribing to an ICIS product, please contact us.
leadership team
Dean Curtis
President and CEO
dean.curtis@lexisnexisrisk.com
Stephen Burns
Editorial Director
Stephen.Burns@icis.com
Ashley Byford-Bates
Director of Products
Ashley.Byford-Bates@icis.com
Caroline Davis
Senior Director of Operations
Caroline.Davis@icis.com
Alison Jones
Director of Strategy
alison.jones@icis.com
Tim Kirby
Global Head of Sales
tim.kirby@icis.com
Michael Roger
VP – Finance
michael.roger@lexisnexisrisk.com
Leonie Thornton
HR Director
leonie.thornton@lexisnexisrisk.com
Dorota Tsatsaris
VP of Technology
dorota.tsatsaris@lexisnexisrisk.com