ICIS Digital Enhancements

Webinar

Webinar

We’re introducing over 300 new commodity pages across ICIS.com, pulling together all ICIS market reports, commentary, pricing data and analytics for each commodity and region, into a single view.

Join this 20 minutes webinar to understand how the new commodities pages on ICIS.com benefit you.

To register, click the region below to select your most preferred date & time.

America (June/July) America (August)
Europe and Middle East (June/July) Europe and Middle East (August)
Asia Pacific – English (June/July) Asia Pacific – English (August)
Asia Pacific – Japanese
Asia Pacific – Korean
Asia Pacific – Chinese

FAQ

What changes are being introduced?

Over 300 new Commodities Pages with all the news, latest reports, analytics and content relevant to a given market or commodity are being introduced to ICIS.com

Why are you making this change?

These days more than ever before, it’s not enough to keep up; you need to keep in touch and stay ahead.

At ICIS we are empowering our customers to make the decisions that matter with more confidence and clarity than ever before, through our ICIS Digital platform. The changes we are introducing soon to ICIS.com are part of our ongoing work to innovate maximise your access to trusted data and dynamic analytics and to connect you to the very latest in commodity market news, analysis and commentary from our worldwide network of market experts.

When are you making this change?

We are planning to bring the new Commodities pages to ICIS.com from July – we’ll be here to guide you through every step of the way with access to training webinars, guided tours within ICIS.com and plenty of other help and support resources – please keep an eye on the website for further details

* Access to content and services can vary by subscription: please contact your ICIS account manager if you require further details

What do I need to do to prepare for this change?

There is no need for you to do anything for now – all of the changes will happen automatically. We will guide you through these latest changes on ICIS.com every step of the way and will be here to help get you smoothly up and running.

Your email alert settings will be maintained to make sure you are not missing out on any content from us and If you would like to get an early tour through the enhanced ICIS.com, please sign up to one training sessions being conducted by our Client Success team.

Are there any online training sessions being offered?  

Absolutely – we’re planning to run a series of live webinar sessions in the coming weeks to talk you through the changes we are making and the benefits these will bring to your ICIS experience.

To see an up-to-date schedule of all ICIS webinars, online events and to register please click here

Will the same information I currently receive within the ICIS market report(s) still be made available?

Absolutely. We are simply moving the reports online within new Commodities pages on the ICIS.com website, while improving your access to these and all of the other content, tools and networking opportunities we offer through your partnership with ICIS.

Will all of the content and tools relevant to a given commodity be available through the new Commodity pages that you are introducing?

Absolutely, the new pages that we are introducing are intended to be a ‘one stop shop’ through which you can quickly find all of the pricing information, reports, news and intelligence relevant to any given commodity / market of interest. We’ll continue to evolve these pages to give you the very best information and experience possible.

Will I be able to view the Commodity Pages on my mobile?

Yes, the new Commodity pages as well as the Homepage and News Channel are fully responsive, so you can access all of your content from any device. If you mainly access ICIS content from your mobile phone, we recommend to use our mobile app.

Will the same information I currently receive within the ICIS market report(s) still be made available?

Absolutely. We are simply moving the reports online within new Commodities pages on the ICIS.com website, while improving your access to these and all of the other content, tools and networking opportunities we offer through your partnership with ICIS.

Will there be an archive of reports available within ICIS.com?

Yes, the access to historic reports for the last three months will be available within the Commodity Pages. If you need access to earlier publications, you can always contact our Client Success team at clientsuccess@icis.com

Will your report publishing schedule change as a result of the enhancements?

No, we are simply improving the way you can access and receive the reports, these will continue to be posted online and to the ICIS Mobile App as soon as they are published.

Will anything be changing in the future?

Absolutely! We continue to invest significantly in ICIS Digital and want to give you the best possible experience, whenever and whatever device you are using. You can expect to see new features and improvements to the Mobile app and we’ll keep you posted on what is coming up as soon as possible.

Who can I contact if I need further help or support?  

Please click here for further details of ways you can contact us 24/7 – including Live Chat, email and telephone support.