ICIS Digital Enhancements

How to Video

How to Video

Watch a short video how to:

Navigate Commodity Pages and our new Commodity Alert and Magic link.

FAQ

Are the FAQ’s available in other languages?

Yes! Questions relating to the ICIS Digital enhancements and the new commodities pages are available in x10 languages.

Select a language below.

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What changes are being introduced?

Over 300 new Commodities Pages with all the news, latest reports, analytics and content relevant to a given market or commodity are being introduced to ICIS.com

What changes should I expect with emailed report delivery?

In order to reduce and simplify the volume of emails you receive from ICIS, we will now be providing your market reports as links taking you directly to the relevant commodities page on ICIS.com.  

You will receive an email, at the regular time with a consolidated list of links that have been published within a similar timeframe 

Will the email address change?

Yes email alerts will be dispatched from a new email address: alerts@email.icis.com  

We recommend you whitelist our address by adding us to your safe senders list to ensure you receive our emails 

How do I whitelist an email address?

To whitelist an email address means you add the sender to your approved senders list.  

In Outlook (2016) click the Junk button on the toolbar ribbon. 

Select Junk Email Options

Click the Safe Senders tab. 

Click the Add… button. 

Enter email address Alerts@email.icis.com 

Click OK. 

Will my existing login credentials change?

No, there will be no changes to your existing login details. The magic link is an alternate short-term secure access. 

Why are you making this change?

These days more than ever before, it’s not enough to keep up; you need to keep in touch and stay ahead.

At ICIS we are empowering our customers to make the decisions that matter with more confidence and clarity than ever before, through our ICIS Digital platform. The changes we are introducing soon to ICIS.com are part of our ongoing work to innovate maximise your access to trusted data and dynamic analytics and to connect you to the very latest in commodity market news, analysis and commentary from our worldwide network of market experts.

When are you making this change?

We are planning to bring the new Commodities pages to ICIS.com from July – we’ll be here to guide you through every step of the way with access to training webinars, guided tours within ICIS.com and plenty of other help and support resources – please keep an eye on the website for further details

* Access to content and services can vary by subscription: please contact your ICIS account manager if you require further details

What do I need to do to prepare for this change?

There is no need for you to do anything for now – all of the changes will happen automatically. We will guide you through these latest changes on ICIS.com every step of the way and will be here to help get you smoothly up and running.

Your email alert settings will be maintained to make sure you are not missing out on any content from us and If you would like to get an early tour through the enhanced ICIS.com, please sign up to one training sessions being conducted by our Client Success team.

Are there any online training sessions being offered?  

Absolutely – we’re planning to run a series of live webinar sessions in the coming weeks to talk you through the changes we are making and the benefits these will bring to your ICIS experience.

To see an up-to-date schedule of all ICIS webinars, online events and to register please click here

Will the same information I currently receive within the ICIS market report(s) still be made available?

Absolutely. We are simply moving the reports online within new Commodities pages on the ICIS.com website, while improving your access to these and all of the other content, tools and networking opportunities we offer through your partnership with ICIS.

Will all of the content and tools relevant to a given commodity be available through the new Commodity pages that you are introducing?

Absolutely, the new pages that we are introducing are intended to be a ‘one stop shop’ through which you can quickly find all of the pricing information, reports, news and intelligence relevant to any given commodity / market of interest. We’ll continue to evolve these pages to give you the very best information and experience possible.

Will I be able to view the Commodity Pages on my mobile?

Yes, the new Commodity pages as well as the Homepage and News Channel are fully responsive, so you can access all of your content from any device. If you mainly access ICIS content from your mobile phone, we recommend to use our mobile app.

Will the same information I currently receive within the ICIS market report(s) still be made available?

Absolutely. We are simply moving the reports online within new Commodities pages on the ICIS.com website, while improving your access to these and all of the other content, tools and networking opportunities we offer through your partnership with ICIS.

Will your report publishing schedule change as a result of the enhancements?

No, we are simply improving the way you can access and receive the reports, these will continue to be posted online and to the ICIS Mobile App as soon as they are published.

Will anything be changing in the future?

Absolutely! We continue to invest significantly in ICIS Digital and want to give you the best possible experience, whenever and whatever device you are using. You can expect to see new features and improvements to the Mobile app and we’ll keep you posted on what is coming up as soon as possible.

Who can I contact if I need further help or support?  

Please click here for further details of ways you can contact us 24/5 – including Live Chat, email and telephone support.

Commodities

What is the best way to access my reports?

You’ll be able to access your reports via the dedicated Commodity Page, these are accessible via the home page.

You can also configure your email alerts to receive notification whenever a new report is published – a link within the email will direct you to the website from where you can access your chosen report.

Where can I find my weekly and daily reports?

For Petrochemical commodities, the weekly publications can be found in the Pricing & Insight tab on the commodity pages.

If a commodity page has an associated daily report, it will be found in the Daily Pricing tab. As this will be the most frequently updated page, this is the first page a user will see when opening the commodity page.

For Gas and Power, the daily report is found in Pricing and Insight tab.

If unsure, the date of publication can be seen on the top left of the pages.

How do I download a report?

Easy! Just go to the relevant Commodity Page(s) from where you can conveniently export or download your chosen reports.

 

Will there be an archive of reports available within ICIS.com?

Yes, the access to historic reports for the last three months will be available within the Commodity Pages. If you need access to earlier publications, you can always contact our Client Success team

 

I have access to a lot of commodities, how can I set favourites?

You can easily configure the ICIS.com home page to set favourites / view favourite commodities and at-a-glance pricing – simply look for the cog icon as highlighted in the screenshot below to set these up and configure the page as you wish.

Selecting View all will take you to a commodity summary page listing all the commodities available as part of your subscription. This will replace the Reports Channel within ICIS.com.

 

Will I be able to search for a commodity using abbreviations i.e. PE / Polye?

Yes! Using the search bar on the ICIS.com Home page and throughout the website, which you can use to search for a given commodity – the search function will support most common abbreviations such as ‘PE’ or Polye.

How do I check the criteria ICIS applies to its price assessments for a given commodity?

Within each Commodity Page there is a link located above the ‘Commodity Overview’ – as highlighted within the image below. Click the link and you can view / check the relevant criteria.

How do I check for the latest prices on the commodities page?

Within each commodity page, there is a secondary navigation menu (as highlighted in the image below). If you select ‘Pricing & Insight’ from this menu, this displays the report, within here clicking on prices in the report you will navigate to latest published price table.

How do I find out about the very latest market activity and developments?

You can stay up to date with real-time breaking news and analysis from around the globe, for each commodity.

Access this via the secondary navigation News also via the right panel to view related commodity news.

News FAQ’s

What are the Price Forecasts?

The price forecasts are concise monthly reports that include details of prices, margins, capacity, supply and demand for the next 12 months. Available for a range of commodities, it covers everything you need to know to understand where the market is heading supporting fast decision-making.

How can I find the latest production changes and disruptions?

You may wish to try the Live Disruption Tracker, a powerful data visualisation which provides an up-to-date view of the global supply scenario for a given commodity (including disruptions). Available for a range of commodities, the tracker enables you to quickly evaluate whether a market is long or short, mitigate risks to supply availability and adjust pricing strategies – using a customisable, interactive interface.

Analytics FAQ’s

What are the Price Driver Analytics Tools?

At-a glance Price Driver analytics help you monitor competition beyond your country and region in order to maximise your margin potential and optimise sales opportunities – featuring analysis and actionable commentary, they are available across a range of commodities and include widgets you can use to analyse Import parity, Arbitrage/ Netbacks, Substitution, Feedstock & Downstream trends.

 

What are the Margin Analytics Tools?

Margins Analytics are a powerful, at-a-glance analytics tool available for a range of commodities – they visualises the latest variable cost and margin data by feedstock and location.

What is the Price Optimisation Tool?

Price Optimisation is a digital tool intended to save you precious time gathering information – use it to immediately identify where and at what price level to buy or sell a given commodity. Available for a range of commodities, the tool visualises net price differences between regions and countries through an interactive, global map – helping you to prioritise your sales, source opportunities, justify your pricing strategies and assess competitive threats.

What are Supply & Demand Outlooks?

Supply & Demand Outlooks are available for a range of commodities providing a global, quarterly overview of market conditions for the previous three months plus ICIS expectations for the current quarter across key value chains.