Key ICIS.com Features

Home page

How do I navigate the ICIS Digital Home Page?

You can learn everything you need to know about the ICIS Digital Home Page with this video:

Available in: Arabic     Chinese     Dutch    German     Japanese     Korean     Portuguese     Spanish     Russian

 

Which news, charts and prices are shown on my homepage? 

If you have entitlement to fewer than 6 commodities your home screen prices and charts are pre-populated with those price assessments.

If you have more than 6 commodities at first login you will be prompted to select which prices you want displayed for both pricing and charting.

In both cases, you will be able to edit the prices and charting windows.

News is not editable: this defaults to all latest news according to your subscription.

How do I change the prices? 

To change prices on your home page, click on the wheel icon to display a list of your entitled commodities to select from.

Scroll through to find the commodity you want to display; you will need to expand the commodity name to view all prices. Then you can toggle on for the commodities you want displayed.

How do I change the charts? 

Click on the settings icon on the right-hand side and choose different charts. You can add and delete charts at any time.

News

Can I refine my news feed?

Yes, you can refine and filter your news search results by region and within a specific date range. The filters will be remembered from session to session.

If you have active filters, the filter icon will appear on your news feed.

How do I filter articles by region?

You can either select one or more region filters or include the region as part of your search phrase (for example, Benzene Europe).

How do I save searches?

After completing a search within the News page click the ‘Save this Search’ button and you will be prompted to enter a name for this search.

To view the output of this saved search view the ‘Saved Searches’ tab.

The ability to save searches is only available for full news subscribers.

How many searches can I save?

You can save 20 searches.

How do I set up email alerts?

Alert options are available via Alerts & Setting which can be customised by commodity, region, frequency and time.

Market Alerts

Receive email notifications about the most important market information as soon as it is published.

Click choose commodities, select one or multiple commodities from the list and click done when you’re finished selecting.

Saved Search Alerts

Receive email alerts from saved searches you can customise to receive daily, weekly and choose any time that suits you. You can have up to 20 saved searches.

In either the News Stream or Insight & Analysis after using the search and results are displayed you will have the option to save this search. You will be prompted to name the search and then save to complete. Your saved search will be listed in Saved Searches

Click on Alerts & Settings and edit delivery settings ensure to select your timezone, switch on email delivery and chosen delivery time/frequency.

Saved Search alerts are only available for full news subscribers.

How do I download the latest issue of the Magazine? 

Next to each issue there is a ‘Download’ button. Clicking this will quickly download the issue in PDF format, which you can read offline.

How far back can I access the Magazine?

We have an archive dating back to July 2007 for each issue of the Magazine available here 

You can also access all articles through the search function using key word searches.

Is the magazine available on a mobile device? 

The magazine is not available as an app but you will find the system is responsive and will resize when viewing on a mobile device.

Dashboard

What is displayed in the price history window? 

Price updates for the commodity prices selected in the quotations window.

The date range is defaulted to 12 months, you can change this via the settings.

How do I add a price to my Quotations for Home window?

Click the cog icon in the top right-hand corner of the quotation window to open quotation preferences. Check the commodities you would like to add, and press ‘Done’.

How many quotes can I select to view in the quotations window?

You can select up to 100 quotes from your Quotation Preferences window which will be transferred to your main Quotations window. From there you can then select up to 10 quotes to display on the price history graph and download.

How can I delete multiple quotations? 

Navigate to quotations preferences. Here, you can click on ‘View selected quotes only’ and can then select multiple quotes, unticking to delete.

On the quotations for home widget, clicking the ‘x’ will delete single quotes only.

How do I retrieve and plot historical data?

Click on the cog icon in the top right-hand corner of the Price History window.

Change the price quotations, currency, unit, date range and frequency as needed.

Once you’ve chosen the data you need to click ‘Update’.

How do I change the currency, units or frequency? 

Click on the cog icon in the top right-hand corner of the Price History window.

Change the currency, unit, date range and frequency as needed.

Once you’ve chosen the data you need to click ‘Update’.

Can I download a graph from the Price History window? 

Yes: click on the download icon in the top right-hand corner of the Price History window. Select the image format in which you wish to download the graph.

How do I download the data into Excel or CSV? 

Click the download icon in the top right-hand corner of the Price History, Price Forecast or Forward Curve window. Select ‘Excel’ or ‘CSV’ from the drop-down options.

How can I download more than 10 quotations in Excel?

You can select up to 100 quotes from your Quotation Preferences window which will be transferred to your main Quotations window. From there you can then select up to 10 quotes at one time.

If you are managing high volumes of pricing data and downloads our Excel Plugin is smart alternative – click here for more details including how to download and install.

 

Is there a quick way from the Dashboard to view the commodity page? 

Yes, clicking the clipboard icon you can view the commodity page with latest pricing and insight.

How do I customise my own workspace? 

Next to the home tab you will see a ‘+’ icon.

Click the ‘+’ then ‘Add a Blank Workspace’. There are pre-defined price driver analytic workspaces you can add but select ‘Blank’ to customise your own.

Click ‘+’ then ‘Add data to workspace’ to select to which workspace you want to add quotations for prices, Price History for graphs.

You can add 11 widgets in total but only one Quotations widget can be selected.

Why isn’t the data I selected displaying in the Price History window?

Click on ‘Link to selected quotations’ in the Price History window.

Once quotations are linked, the chain link will appear closed and the data will appear in the corresponding window.

How many workspaces can I add?

You can create 15 workspaces in addition to the home tab. You can add up to 11 windows.

Can I move workspaces?

Yes, you can move tabs by dragging and dropping them.  

Please note that the home tab is fixed.

How many additional windows can I create per workspace?

You can add up to 11 windows.

Can I move the windows?

Yes, you can move the windows by dragging and dropping. If you add a Quotations window to a workspace, this window will be fixed and appear at the top of the workspace, however.

What are Price Driver Analytics Workspaces? 

These are pre-defined workspaces you can add, they’re part of our analytics products. Each has been created and customised by our Editorial and Product teams. 

For full details and specific FAQs available, click here 

We do not currently offer this for all commodities.

How do I download data from the Price Driver analytics widgets? 

The same download options for image and data are available on these widgets.

Can I edit the Price Driver analytics widgets? 

No, this is not possible because the workspaces have formulas applied and are managed by our editorial experts.

For further details and available, click here

Analytics

How do I access the Live Supply Disruptions Tracker? 

Customers can access the Live Supply Disruptions Tracker here or find it via the Analytics channel.

How do I use the Live Disruptions Tracker (Supply)

You can learn everything you need to know about the Live Disruptions Tracker (Supply) with this video.

 

How do I use the Live Disruptions Tracker (Impact)

You can learn everything you need to know about the Live Disruptions Tracker (Impact) with this video:

 

Can I access margins data via the Excel Plug-In?

No. However, you can use the ‘Generate Link’ function in the download data section to set up refreshable queries in an excel file. Please see question below for instructions.

Can I access margins on a mobile device?

Margin Analytics is not available as an app but has been designed to be easily read on a mobile device. The system is responsive and will resize when viewing on a mobile device.

Can I download margins data?

You can download all page data from the download function at the bottom of the page, according to the criteria set, or data from the individual charts within the widgets.

Can I see what margin performance has been quarterly?

Yes. In the ‘chart filters’ and in ‘download data’ you can select weekly, monthly, quarterly and yearly frequency to view or download the average for the selected period.

How can I see margins generated using a different feedstock?

By default, the charts show data for the feedstock/process type in the selected region that produces the most. To view margins generated using a different feedstock, select the feedstock/process you are interested in Chart Filters and click Apply Filter.

How far back does your variable margins data go?

Data is available to view and download from January 2014 onwards.

How can I download data for all the available margins in my region weekly?

Use the ‘Generate Link’ feature to avoid having to repeat your queries every time you want to update margins data in an excel file.

Select the criteria for the data you want to download in the Download Data filter dropdown menu.

If you want to continue to refresh the data in your excel file offline beyond the date automatically selected in the ‘To’ field, make sure that you select a ‘To’ date well into the future.

Click ‘Generate Link’

Copy the link for your selected data

 

 

Open an excel workbook and select the ‘Data’ tab.

Select ‘New Query’

Select ‘From Other Sources’ and then ‘From Web’.

Paste in link and click ‘OK’.

*

The page below will open.

Click ‘Open As’ and select ‘CSV document’.

A data preview will load.

Select ‘Close & Load’.

Your data will load.

 

Save your Excel file, and integrate the data into your files as needed.

To download data for more than one margin into the same workbook, return to the website and select the new filter criteria in the data download function.

Generate the link and then copy the link.

Open the same Excel file and add a ‘New Query’ following the instructions above. Your data will load in a different sheet.

 To update your Excel sheet in the following week:

 If you have used a query with a date in the future, just open your excel file, select the ‘Data’ tab, and click ‘Refresh All’.

 

The Excel file will update to include your latest data.

 

 

 

 

 

How can I see the data in cents per pound, instead of US dollars per tonne?

While you can only view data in the charts on the website in US dollars or Euros per tonne, you can download data in US cents per pound by changing the default currency and units selections.

Where can I find out what the charts mean?

On each chart, you will find an Info button. Click on this to find out what is represented on the chart.

If you would like to ask questions, or provide feedback on the chart and/or margins data in general, please use the text box at the bottom of the Info box and click Send

 

Where can I find the methodology?

Access the methodology via the link below in the Key Developments tab

 

 

You can also access the methodology through the ICIS compliance and methodology site by clicking here

Tools & Services

Am I eligible to download the Excel Plug-in? 

Yes, all entitled users have access. First you need to download and install it here.

 

What type of content can I search for?

ICIS platform content can be searched in accordance with subscriptions.

How are reports and prices sorted?

In the initial release all prices and reports visible in search are sorted in date order, starting with the most recently updated item.

No news articles were found matching the query

If you do not get expected results, follow the below steps:

  • Remove filter(s)
  • Check the spelling of the search terms
  • Reduce the number of words within your query
  • Try using different words to describe what you are looking for

Please note the search will only return results based on your entitlement. If you think that you should be receiving content based on your search, please contact Client Success

Alerts & Plugin

What kind of alerts does ICIS offer? 

ICIS provides alerts for article publication, updates to prices and market drivers.

Publication

  • Notifications informing you when your selected report publication is updated.

Pricing

  • Notifications informing you of changes in your price assessments or formulas, triggered by the criteria that you choose.

Summary

  • A single email summarising your selected Pricing alerts. Tailor frequency, date and time to best suit your information needs.

Market

  • Real-time news notifications on individual commodities about price changes and events affecting prices.

Supply Disruption

  • Notification informing you of planned/unplanned disruptions triggered by the criteria that you choose.

How do I set up an alert for LNG Edge?

You can customise e-mail alerts via the settings page here.

What is a publication alert?

A notification informing you when your selected report publication is updated which you can easily configure and personalise for your publications on the Alerts page.

They will be sent to your inbox as soon as a new report is published with a direct link to the updated content on the relevant commodity page.

To create a publication alert, click on ‘Commodity Alerts’ in the Tools & Services drop-down.

  • Click ‘Create an alert’ in the Alerts window
  • Select category Pricing & Insight
  • Select and save your preferred commodities.

 

 

What is a price movement alert? 

An alert that you will receive if your selected quote(s) or formula(s) change according to your chosen criteria: low / mid / high price points.

To create a price movement alert, click on ‘Alerts’ in the Tools & Services drop-down.

Click ‘Create New’ in the Price Alerts window and complete the four stages.

 

How do I manage or delete alerts? 

Select ‘Alerts’ from the Tools & Services channel drop-down.

Find the alert which you would like to manage or delete. Use the on/off toggle next to each alert to enable or disable an email alert. To remove an individual alert from the summary alert which you receive, click ‘Remove from summary’ next to that alert.

Am I eligible to download the Excel Plug-in? 

Yes, all entitled users have access. First you need to download and install it here.

 

How do I download and install the Excel Plug-in? 

View details on the service and click the link to download here.

How do I download the LNG Edge Excel Plug-in?

You can access the Excel Plug-in for LNG Edge via the Downloads section here.

Why can’t I install the Excel Plug-in?

You may find that your company firewall is preventing the download from completing.

Please contact your administrator and ask them for assistance.