Contact us
For further information on our products and services please contact us via the appropriate means.
ICIS Customer Support
The Customer Support team is the first point of call for a general enquiry or for guidance and support on the platform.
Monday to Friday: 24 hours
Sunday: 9:00 am – 2:00 pm GST
By email, live chat and phone
Asia & Oceania (except China)
Tel: +65 6588 3955
China – Monday to Friday 9:00 am to 5:30 pm
Tel: +86 400 7200 222 (toll free)
Email: cc-support@icis.com
Europe, Middle East & Africa
Tel: +44 20 8652 3335
Americas
Tel: +1 713 525 2613
Tel: +1 888 525 3255 (toll free)
Subscriptions and services
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Chemicals
Europe, Middle East, Africa
Tel: +44 20 8652 3335
Email: Sales.uk@icis.com
Asia-Pacific, Oceania
Tel: +65 6789 8828
Email:Sales.asia@icis.com
The Americas
Tel: +1 713 525 2600
Email: Sales.americas@icis.com
Energy
Europe, Middle East, Africa
Tel: +44 20 8652 3335
Email: Sales.uk@icis.com
Asia, Australia
Tel: +44 20 7911 1919
Email: Sales.asia@icis.com
The Americas
Tel: +1 713 525 2647
Email: Sales.americas@icis.com
Fertilizers
Europe, Africa, Middle East
Tel: +44 20 8652 3335
Email: Sales.uk@icis.com
Asia-Pacific, Oceania
Tel: +65 6789 8828
Email: Sales.asia@icis.com
The Americas
Tel: +1 713 525 2600
Email: Sales.americas@icis.com
Media contact
For any media enquiries please contact:
Anie Begum, Head of Brand & Communications
Email: pr@icis.com
ICIS Offices Worldwide
London
Quadrant House, The Quadrant, Sutton, Surrey, SM2 5AS
or
99 Bishopsgate, London, EC2M 3AL
Tel: +44 20 8652 3335
Email: Sales.uk@icis.com
Guangzhou
B-1305, 13/F Tower B, Center Plaza 161# Linhexi Road, Tianhe District, Guangzhou, China
Tel: +86 (0)20 3762 0200
Fax: +86 (0)20 3762 0166
Email: Sales.uk@icis.com
Singapore
3 Killiney Road, 08-08 Winsland House 1, Singapore 239519
Tel: +65 6789 8828
Email: Sales.asia@icis.com
Karlsruhe – Germany
Stephanienstr.86, 76133 Karlsruhe, Germany
Tel: +49 721 20596290
Email: Sales.uk@icis.com
Frankfurt – Germany (DACH – Germany/Austria/Switzerland)
Franklinstraße 61-63
60486 Frankfurt
Tel: +49 69 509 54 0180
Email: Sales.uk@icis.com
Shanghai
4th floor, Tower C, 999 Jin Zhong Road, Shanghai
Tel: +86 (0)400 7200 222
Email: Sales.asia@icis.com
Houston
2727 Allen Parkway, Suite 800, Wortham Tower, Houston, TX 77019
Tel: +1 713 525 2613
Tel-toll free: +1 (888) 525-3255 (US and Canada only)
Email: Sales.americas@icis.com
Tokyo
Elsevier Tokyo KK, 7th Floor 1-9-15 Higashi-Azabu, Minato-Ku Tokyo 106-0044
Mobile: +81 80 4880 1808
Email: Sales.asia@icis.com
New York
230 Park Avenue, 7th floor, New York, NY 10169, USA
Tel: + 1 (212) 309-8100
Email: Sales.americas@icis.com
Dubai
RELX Middle East FZ LLC Arjaan Office Tower Office 304 PO Box 503246 Dubai, UAE
Mob: +44 20 8652 3335
Marwan Elagrab, Business Development Manager, Middle East
Email: Sales.uk@icis.com
Brazil
Rua Bela Cintra, 1.200 – 8° andar São Paulo – SP CEP 01415-002 Brazil
Tel:+55 11 4862 3862
Email: Sales.americas@icis.com
India
13/14, 3rd Floor, Phoenix Paragon Plaza, Kurla West, Mumbai, Maharashtra, India 400070
Tel: +65 6789 8828
Email: Sales.asia@icis.com
Korea
ICIS, Elsevier 4F, Chunwoo Bldg, 206, Noksapyeong-dearo Yongsan-gu, Seoul, South Korea 04345
Tel: +82-10-3889-4878
Email: Sales.asia@icis.com
